It has been announced that Wex Photographic the well known photographic retailer is to take over Fixation.

Fixation is a highly respected pro repair center in London, just south of the river Thames.

Initially as an official Nikon, but later also Canon service facility, they have set high standards and many pro and enthusiasts use them. I certainly have suggested them to many over the years.

They also have sales facilities for a number of brands including the above, plus Fuji and ProFoto.

I would like to wish both Mike and Paula well as they hand over the reins.

Having known them from my time initially at Nikon, we do not cross paths as often as we did, but I am always pleased to bump into them.

Likewise, many of the staff who I have met and know, who will have a new direction.

It will be interesting to see how Wex develop the business.

Here is the official press release:

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Wex Photographic Acquires Fixation to Create Britain’s Leading Photo Specialist London, 2nd October 2015

Wex Photographicthe UK’s largest online photo retailer announces the acquisition of Fixation the leading supplier of photo equipment and repair and rental services to professional photographers.

Fixation has an outstanding reputation amongst professional photographers, particularly freelance photographers and major press agencies, for the sale, repair and rental of top end camera equipment.

It is an authorised repairer of both Canon and Nikon cameras and lenses.

Over the past few years, Wex has become the UK’s leaing retailer of photographic equipment to enthusiasts – people for whom photography is a passion.

Over the same period, it has a growing reputation as a business that expertly serves professional photographers, ranging from individuals running their own businesses on a full or part-time basis to major private and public sector organisations such as police forces, universities and major retailers.

Wex will support Fixation in the next phase of its development, as it expands its repair and rental capability to meet the needs of professional photographers in London and across the UK. Fixation will continue to operate from its Kennington base as a stand-alone business. The acquisition represents a core element of Wex’s strategy to evelop its service offering and to strengthen further its presence in the pro market.

Having founded Fixation in 1988, Mike Allen plans to retire and will progressively reduce his involvement in the business over the coming months. Paula Stevens,his co-director, also plans to reduce her involvement over the next 12 months. Both however will continue to work with Fixation under its new ownership in an advisory capacity as it embarks upon the next phase of its growth.

David Garratt, CEO of Wex Photographic, commente “We have long admired Fixation as a market- leading business which shares our ethos of providing top class customer service and we are delighted to have the opportunity to support Fixation in further developing its business to support professional photographers acrosstheUK.”

Mike Allenof Fixation responded “Paula and I areimmensely proud of the business we have created and of all the hard work our fantastic team have put in over the years to support us. Our company has an unparalleled reputation amongst professional photographers. After 27 years, it is time to hand over the baton to a new team to take the business forward.

We look forward to seeing Fixation go from strength to strength with the extra skills and experience that the Wex management team will bring to the mix”.


About Fixation
Fixation was formed in1988 byMikeAllen. Mike was previously Service Managerfor NikonUK and then for Keith Johnson Photographic. His 50+ years of working on Nikon and other photo products make him the most experienced UK technician on many Nikon products. He was responsible for setting up Nikon’s professional service facilities at major sporting events in the early 1970’s such as Wimbledon, The British Open Golf and Formula 1 Grand Prix.
His perception of the need for a dedicated service for pro photographers persuaded him to start his own business. The administration of the business has been managed by Paula Stevens since the out set .

Fixation was initially appointed as a Nikon Service Centre in 1988, dedicated to the needs of the professional photographer, offering high quality, reliable repairs with very fast turnaround. As the business’s reputation grew, Fixation wasappointed the only UK”Canon Professional Service Centre” outside of the Canon UKgroup in 1996.

Fixation has gone on to become the supplier of choice for press and freelance photographers, notably operating the photo repair and support centres at the 2012 Olympics and the 2014 Commonwealth Games.

About Wex Photographic
Wex Photographic was established in 1997 offering a dedicated service for photographers at every level; a service that has been enjoyed by over 700,000 customers. This dedication to service, photographic expertise and outstanding customer support is unerpinne by competitive prices an the UK’s largest range of photo products. Its dedicated contact centre and Norwich showroom provide expert advice 7 days a week by phone, email, live chat or in person.

This award-winning formula has resulted in Wex becoming the UK’s largest online specialist photographic retailer an winner of the ‘Retailer of the Year’ as vote for by customers an readers of Digital Photo / Practical Photography magazines for the past five years, as well as numerous other service awards for over 15 years. It was name‘OnlineShopoftheYear’ by Which? readers in October 2014 and short listed by Which? for ‘Retailer of the Year’ in 2015.

End. (02/10/15).